Save time and consult with
Dr. Gregory J Hicken MD FAAOS
from the comfort of your home, office, or while traveling.
or visit us at
1490 East Foremaster Drive, Suite 260
St George, Utah 84790
Whether you live nearby or in a rural area where there are no local orthopaedic specialists, you now have access to patient-centered orthopaedic surgeons who will visit with you online or by phone.
To make our patients' lives easier, we provide them with fast and secure in-person, telephonic, or online advice. We eliminate the barriers that keep you from accessing our clinic in person, we offer telehealth service for new and established patients.
Call our office at (435) 523-3375 and register with our office. You'll need to send us a photo of your insurance information (if you'd like us to bill your insurance) and your state-issued identification, passport, or driver's license.
If we're billing your insurance, we'll first verify benefits, obtain any necessary pre-authorization and then call you with options for your appointment. If you plan to self-pay, we'll schedule you on the spot!
You'll first speak with the medical assistant who will enter your medical details into your record to prepare for your appointment. At the appointed time, you'll click a link we send you and the doctor will be online to visit with you.
Depending on the nature of your concern, you may first visit with our Physician Assistant who will determine if any imaging studies are necessary. If' you've had recent x-rays, MRI or CT Scans, please request that they be sent to us in advance of your visit with the doctor.
When you visit with the doctor, and review your imaging together, your doctor may recommend surgery. If that's the case, we'll work out all those details, (e.g., lab tests, authorizations, admission arrangements, etc.) at the conclusion of your call or shortly thereafter.
Our staff will help you with all your travel arrangements, including transportation, accommodations, and ground transportation if you fly, and driving directions if you drive by car to our location. If you don't live near a large airport, we may arrange travel through AngelFlights West, a nonprofit, volunteer-driven organization that arranges free, non-emergency air travel for children and adults with medical needs.
If you don't have health insurance, we can guide you to imaging centers that offer discounts for patients who pay in full at the time of service. We can also guide you to medical lenders who will grant you credit on very easy terms.
Ask about surgery facilities that offer transparent, bundled price surgery that include facility fee, implants / hardware, surgeon's fee, anesthetist's fee, take home medications and even an overnight stay, if necessary.
More than 150 employers and unions contract with us for surgery consultations, aftercare and physical therapy services.
Call us to learn if your employer or union participates in our program.
Take control of the orthopaedic and sports medicine health of your family and get fast medical advice from your doctor wherever you are. Save yourself the trouble of arriving at the clinic and waiting for your appointment. Register for your online consultation service and receive urgent care and personal attention, covering a large range of musculoskeletal issues.